Send when tuition is 3-7 days past due. A gentle nudge before formal late fee notices kick in. Skip if the family already has a payment plan in place.
BEFORE YOU SEND
Hi {parent_first_name},
Just a quick note to let you know that {child_name}'s tuition payment for {month} is now five days past due. I wanted to reach out personally before any late fees kick in.
If this is an oversight, you can submit payment through {payment_method_or_link} at your convenience. If something has come up that's making this difficult, please reply and let me know — we want to work with you.
Thanks so much,
{director_name}