Vendor Service Quality Concern

Hi {vendor_contact_name},

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I want to flag some concerns about the {service_type} service over the last {timeframe}. Specifically:

• {specific_issue_1 — e.g., the bathrooms have not been mopped on three of the last four Mondays}
• {specific_issue_2 — e.g., supplies have been left out in areas children access}
• {specific_issue_3 — if applicable}

This isn't language I want to use lightly — we've been pleased with your service overall, and I'd much rather work this out than start over with a new provider. But for a childcare facility, these specific issues affect our licensing posture and our families' confidence in us.

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Could you give me a call this week so we can talk through what's happening on your end and what we can do together to get back on track? My direct line is {phone_number}.

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Thanks,
{director_name}